arvato Polska belongs to the arvato AG group – a part of Bertelsmann SE & Co. KGaA, an international media corporation. Since 1994 the company has provided complex outsourcing services including 3 solution groups: SCM (contract logistics, loyalty programs, e-commerce, healthcare), CRM (multichannel customer service – call / contact center, back office, telesales) and FS (professional financial services such as factoring, receivables monitoring, debt collection, judicial and enforcement proceedings, receivables purchase, financial BPO and risk management). arvato supports its customers on three different levels: first, we provide them with high-quality, sustainable services; second, we offer them integrated and advanced technical solutions; and finally, as a strategic service partner, we help them to optimize their core processes in a way that creates new values.

The company has four divisions of Contact Center, three logistics service centers and two centers of financial BPO. In ten locations employs more than 2200 employees.

We hold the ISO 9001:2008 Certificate for database processing and security, digital print and mailing of mass correspondence in Plewiska facility as well as consignment of trade goods in Blonie facility. For our customers, this guarantees the high quality of our services and simultaneously, it ensures safe cooperation
with our company.

We are a leader in terms of complex outsourcing services in Poland.

www.arvato.pl