from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Retail Brand Standards Manager
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

You need to be passionate about the brand and delivering these standards and have an ability to deliver though others and manage external partners.

You will work closely with a very broad group of stakeholders including the local market Operations teams (Operations Managers and Channel Offer Managers), plus the other Retail Marketing teams, Loyalty and Data, Licensed Markets, and also IT, Network, Finance and Legal, to ensure that the visual manifestation of our Brand and associated Trademarks are correctly co-ordinated and implemented across the whole of the retail estate

You will be:
  • The Owner of the Retail Brand Assurance Framework (BAF); development, deployment and management of the entire BAF governance framework; Stakeholder Communications, Training, Audits and Measures, Risk Assurance.

  • Accountable for Site Essentials (ownership and accountability for definition and future evolution of on-site Brand Standards)

  • Accountable for the approval process of new, or non-standard brand requests for Retail, including the co-ordination and chairing of the Brand Enablement Forum

  • The Owner of the Site Policies and Procedures Manual (SPPM) that mandate the global standards for Retailers and Service Champions for service stations operations.


To succeed in the role you will need to have

  • Knowledge of the Retail business with experience in the field of Operations Excellence, Brand Standards and Network design
  • Excellent communication skills with English min. C1

  • Project Management experience

  • Stakeholder Management

  • Retail and Operational Knowledge

  • Supplier Relationship Management

  • Collaborative skills

  • knowledge of P & L Management

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Senior Audit Consultant
Projects & CI Advisor - Learning Team
HSSE Project Manager


  • iconAudit, Project Management
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (69)

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!