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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Communications - Content Adviser (Senior)
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

This role is within the Internal Communications Centre of Excellence (CoE), established to develop and execute Shell’s internal communications strategy on a global basis. The CoE supports the delivery of Shell’s business goals and priorities by ensuring consistency in strategy, systems, processes and tools across corporate, business and functional internal communications. The key objectives of the CoE are to: connect staff with strategy to ensure each employee understands their personal contribution to the company’s success; connect leaders with staff at all levels to strengthen employee engagement and motivation and drive a high performance culture; and connect the organisation with the external world and customers.

You will serve as a strategic content developer and execute partner building collaborative relationships with key internal stakeholders. You are going to be a strategic writer and content delivery specialist within the Internal Communications Center of Excellence.

Your main responsibilities will be as follow:

  • Builds collaborative partnerships with Internal Communication (IC) CoE colleagues who work closely with various businesses

  • Provides proactive recommendations on best use of content and channels to further connect employees to performance

  • Develops, writes, and manages effective content as assigned; deliverables can include articles, strategic narratives, speaking points, web page content, digital banners, posters, PowerPoint presentations, brochures, handouts, video scripts, infographics and other strategic IC content in communications plans and briefs in order to support leaders in their drive to connect employees to business performance and Shell culture.

  • Delivers fit-for-purpose content effectively and efficiently within the IC “consultancy” model of delivery based on high interdependencies across specialised practice areas

  • Develops subject matter knowledge of major business, functional areas or programmes assigned to serve, especially the key business priorities/challenges/opportunities

  • Works with other IC content contributors – including Content team members, contracted writers, channel Advisers and related delivery and execution professionals – as needed to maintain quality control and timely delivery.


The successful candidate is expected to demonstrate most of the following attributes:

  • Demonstrated ability to write, edit and proofread at advanced skilled level in the English language for a variety of audiences.

  • Diploma or degree in communications, PR or journalism or Technical Writing certificate/diploma is an asset.

  • Experienced editor (substantive and copy).

  • Ability to use Microsoft Office applications (Word, Excel, PowerPoint, SharePoint) required.

  • Experience with Premiere Pro and Adobe is a plus.

  • Experience in digital and social media content development and execution is a plus.

  • Ability to work independently and exercise good judgment and decision making.

  • Demonstrated project management skills; a proven ability to work to deadlines while managing multiple tasks in a fast-paced environment with constantly shifting priorities

  • English min. C1 is a must

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconMarketing & PR, Project Management
  • iconKraków, małopolskie

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