from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
External Relations Business Partner (PT)
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

Lead the External Relations (ER) Projects & Technology (P&T) reputation planning process, engagement & content strategy for a rapidly growing and high-profile external agenda. In this capacity, this individual will work closely with the VP ER, ER Managers across technical divisions
Develop, together with the ER Content advisor for ER PT, high quality content (technical and non-technical) in support of the PT Reputation Plan.
75% business partnering / 25% content development


  • You will work closely with the ER VP in driving the reputation planning cycle and following up with the PT ER Leadership Team during the year for its effective delivery and KPI measurement. This is a substantial role that requires to develop intimate knowledge of the PT business priorities and reputational objectives, and strong integration skills.

  • Lead the definition of the P&T corporate engagement strategy (identification of key conferences where PT should participate, identification of industry awards we should seek, assessment of new opportunities raised by senior leaders). Work with the ER PT Leadership Team on the execution of planning / comms materials and strategic communications to deliver the engagement plan.

  • Technical content expert that works with the ER team on the definition and parts of the development of proactive / strategic content. ~25% of this role is related to content and will therefore work very closely with the P&T Content advisor in Krakow to fully deliver the content strategy he/she is accountable for.

  • You will coordinate a number of deliverables on behalf of PT ER team, including monthly highlights, input to the investors handbook, input to the sustainability report and end-of-the year reports, input to the works of the reputational risk ER team led by ER Corporate.

  • Monitor trends, risks, and opportunities for key P&T themes in the external landscape and collaborate with the ER Managers of the different P&T Technical Divisions to find ways to bring ‘the outside in’ more, including identifying key stakeholders and actively finding opportunities to build external relationships with them.


  • Capable of interfacing and coordinating with wide variety of groups, inclusive in approach.

  • Ability to think strategically and translate business objectives and external challenges into multi-channel communication strategies and plans

  • Experienced in business partnering at all levels with proven ability to secure the trust of senior business leaders

  • Ability to handle highly sensitive information and work in an extremely dynamic and fast-paced environment

  • Perfect English min. C1

  • Proven track record as a self-starter, willingness to assume management of complex projects, pay attention to detail and set priorities to meet deadlines

  • Proven skills to deliver under time pressure and balance multiple projects concurrently.

  • Background on technology and expertise on communications

  • Excellent planning, project management and writing skills

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Junior PtP Administrator with English
flag English
Junior RTR Administrator with Russian (3 months contract)
flag English, Russian


  • iconAdministration
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (72)

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!