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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Kraków
level iconLevel: manager/director
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Mid-Corp Relationship Manager
Work place: Kraków

Job Description

We are looking for a Senior Relationship Manager to join our Citi Handlowy sales team in Kraków in South Corporate Center. Main responsibilities are building, managing and maintaining relationships with commercial clients from mid-corporate segment, conducting business reviews to ensure clients are satisfied with their products and services, active acquisition of new clients and bringing economic value to them.



Responsibilities:

  • Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
  • Serves as clients' contact point and is responsible for managing internal departments to address any customer service issues
  • Introduces solutions to clients in building and strengthening an effective portfolio
  • Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
  • Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverable are met
  • Identifies cross-sell opportunities to deepen and increase share of wallet
  • Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
  • Maximizes client experience by proactive sharing markets updates, trend and intelligence
  • Networks with clients to identify avenues for new business opportunities
  • Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
  • Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
  • Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding
  • personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Bachelor’s/University degree or equivalent experience
  • Min. 5 years of experience in commercial banking
  • Sound knowledge of commercial banking products and processes
  • Very good command of English
  • Demonstrates core credit skills
  • Demonstrates an intermediate level of Early Warning Detection skills
  • Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
  • Demonstrates advanced understanding of accounting principles, financial modeling and statement analysis
  • Ability to work effectively in team setting
  • Excellent interpersonal, communication and influencing skills
  • A self-starter, with positive/can-do approach, embraces changes and is bold
  • High level of energy, enthusiasm and motivation
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
  • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
  • A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • Able to quickly adapt priorities based on the latest data insights
  • Must have a sharp business development focus and demonstrative innovative approaches

As an employer we offer:

  • Attractive and stable employment conditions
  • Interesting projects and opportunities for further development within the global organization
  • Credit skills development
  • Work in a dynamic environment full of professional challenges
  • Rich package of benefits (including: private medical care, fitness card, life insurance, pension plan)
  • Company car
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.

www.citihandlowy.pl
Bank Handlowy w Waszawie S.A
www.citibankeurope.pl
Citibank Europe PLC

This job is no longer available

Recruitment process for this position has ended.

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  • iconCustomer Service
  • iconKraków, małopolskie

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