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Citi & Citi Handlowy
Middle Office Analyst
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Middle Office Analyst
Work place: Warszawa

Key Responsibilities:

• Perform Middle Office processes supporting investment funds' activity in the capital markets. Team's service includes confirmation and settlement of institutional clients' instructions, investigation and resolution of any inconsistencies across multiple platforms; Supporting clients' inquiries and providing transaction reporting and anxillary activities;
• Foster strong working relationships with internal/external stakeholders, including Oversight teams, by demonstrating committed inclusion in relevant forums, projects, business developments;
• Ensure high quality of service delivered to the clients;
• Matching client trade instructions with the confirmations from brokers
• Investigation of discrepancies between the above
• Sending and monitoring the settlement/payment instructions to custodian banks
• Active and independent searching for and implementation of new, better solutions among the given processes
• Supporting co-workers in solving problems and assuring continuity of provided service.
• Providing training and introducing new employees to the process;
• Participation in business initiatives, client on-boarding and documenting new processes;
• Ensure all Team procedures and audit requirements are updated, completed and maintained across all Clients and processes;
• Ensure all issues / potential issues that could have negative impact on the performance and image of the department are escalated appropriately and in a timely manner;
• Ensure the effective Management Information System reporting for the serviced area is in place, if necessary effective participation in conference calls
• Proactive controls and actions targeting at minimizing processing risk;
• Take ownership over resolution of the unusual queries and issues reported by the client;
• Ensure process is compliant with local and global regulations;
• Encourage positive and professional working environment;
• Ensure all mandatory training is completed within given time-frames;
• Additional business oriented tasks requested by manager

Knowledge / experience:

• Minimum 1 years' experience in institutions linked to capital markets or banking operations;
• Knowledge in construction and functioning of different financial instruments;
• SWIFT knowledge – advantageous;
• Basic knowledge of accounting or trade settlement required
• Experience in projects participation beneficial.
• Ability to analyze current procedures and strive for process and qualitative improvements

Qualifications:

• Higher education – economic profile or similar;
• Fluent English required, other languages beneficial
• Certificate in banking or finance beneficial
• On the job training and coaching will be provided

Skills:

• Must have good interpersonal skills and demonstrable confidence in dealing with customers and internal parties;
• PC Literacy;
• Very good knowledge of MS Excel - minimum: knowledge of pivot tables and vlookups);
• High degree of accuracy and attention to detail;
• Strong analytical skills;
• Proactive problem solving experience

Competencies:

• A flexible approach to work is essential.
• Be able to work as part of the team;
• Effective Time management - ability to prioritize tasks, meet deadlines when working under pressure;
• Focused on details when performing the tasks and ability to handle risk processes under tight deadlines;
• Proactive approach and ability to work independently;
• Process improvement capabilities, ability to challenge the status quo and think innovatively;

Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.

www.citihandlowy.pl
Bank Handlowy w Waszawie S.A

This job is no longer available

Recruitment process for this position has ended.

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