Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Amway Global Business Services
Customer Service Representative with Mandarin – Contact Center | Cracow
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
Customer Service Representative with Mandarin – Contact Center | Cracow

We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.

In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.

What you’ll do:

What you’ll do:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
What you’ll need:
  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Mandarin and English
  • Knowledge of additional European language would be a huge plus
  • Not afraid of facing new challenges or opportunities
  • With an enthusiastic approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
What can you expect from us?

  • International team environment
  • Benefits: Private medical care, MyBenefit, Life insurance
  • Product discount
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Numerous company events and office initiatives (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days, charities, MyWay program)
  • Relocation package for candidates outside Poland
  • Attractive office location near Krakow City Center (High5ive)
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Junior Customer Service Representative with Danish
flag English, Danish
locationKraków
2024-03-22
Junior Customer Service Representative with Finnish
flag English, Finnish
locationKraków
2024-03-28
Junior Accountant
flag English
locationKraków
2024-03-25

Details

  • iconCustomer Service
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (25)

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!