The primary tasks are to:

• Manage email case queue and live chat by providing excellent customer care service in Spanish and English
• Provide quick resolutions to inquiries regarding the website, products, returns and orders
• Handle daily ad hoc tasks

Miinto offers:

• Office located in city center – it’s easy to commute
• Employment based on a contract of mandate
• Meaningful discouts for shopping on showroom.pl
• Being a part of a young team in an international environment
• Participation on our way to become Europe’s e-commerce fashion leader – and it’s a reaaaally exciting and satisfying journey!
• Flexible working hours so students, are also welcome :)

Requirments:

• Very good written and spoken Spanish and English
• Flexibility to work in the evenings and on weekends
• Good communication skills and high-quality awareness
• Proactive approach to daily tasks and providing all customers with the best solution
• Ability to spread positive attitude amongst customers and team members

We will start interviewing as soon as we have qualified candidates, so please submit your resume in English :)