Hello, welcome to Miinto! We are a dynamic and young company, passionately working to connect all fashion boutiques and brands in Europe on our platform. At Miinto you will become part of an international, diverse team of ambitious and dedicated subject matter experts to inspire and support you.
Apply and join us if you are a quick learner with excellent communication and time management skills! It is essential that you understand the importance of onboarding process for our Partners on Italian market and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and Partners are happy 😊
Apply and join us if you are a quick learner with excellent communication and time management skills! It is essential that you understand the importance of onboarding process for our Partners on Italian market and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and Partners are happy 😊
Customer Care Agent with Spanish
Workplace: Warszawa
The primary tasks are to:
- Manage email case queue and live chat by providing excellent customer care service in Spanish and English
- Provide quick resolutions to inquiries regarding the website, products, returns and orders
- Handle daily ad hoc tasks
Miinto offers:
- Office located in city center – it’s easy to commute
- Employment based on a contract of mandate
- Meaningful discouts for shopping on showroom.pl
- Being a part of a young team in an international environment
- Participation on our way to become Europe’s e-commerce fashion leader – and it’s a reaaaally exciting and satisfying journey!
- Flexible working hours so students, are also welcome :)
Requirments:
- Very good written and spoken Spanish and English
- Flexibility to work in the evenings and on weekends
- Good communication skills and high-quality awareness
- Proactive approach to daily tasks and providing all customers with the best solution
- Ability to spread positive attitude amongst customers and team members
We will start interviewing as soon as we have qualified candidates, so please submit your resume in English :)