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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Senior Pricing Consultant (Europe/South Africa)
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

The Retail business is a key contributor to the Group’s earnings. Already the largest fuels Retailer in the world with the highest brand share preference, Shell Retail’s strategic intent is “to be a resilient and growing cash generator by providing customers with the best retailing experience across the globe”. The mission of Retail Global Pricing and Demand is to drive this intent through Pricing and Demand excellence in close collaboration with local teams.
Fuels Pricing Europe & South Africa has quite material contribution to our global Retail Business and shows a high level of maturity, if it comes to pricing concepts and usage of technology. Advanced analytics incl. machine learning, integrated value optimization along the whole Downstream value chain incl. aspects of Energy transition representing the dimensions value growth is driven through pricing excellence.

This is done by staying close to the markets through dedicated regional support in the areas of People, Strategy and Systems, while leveraging and contributing to global best-in-class pricing systems and tools, learnings in price strategies and tactics across the Shell network and a learning community of professionals driven by Pricing and Demand excellence.

The Pricing Consultant role reports to the Global Pricing and Demand Manager and is part of the Retail Global Fuels Marketing and Pricing team.


  • Europe/South Africa: Support the integrated value delivery of Pricing and Demand through Retail Europe/South Africa. This includes contribution to delivery of Retail Europe/South Africa annual T&R objectives.

  • Development of Pricing and Demand competencies in the region for future growth, esp in the area Advanced Analytics incl machine learning to drive Pricing agility

  • Global: Leading the global Pricing Community, in this capacity contribute to development of global Pricing and Demand competencies in the areas of People, Strategy, Systems/Tools and leading engagement with the global Pricing Community.

  • Europe/South Africa Focal point of the Global Pricing and Demand team to the Europe/South Africa Retail Pricing and Demand teams. Support the development Pricing and Demand teams through competency developments in the areas of People, Strategy and Systems/Tools:

  • People: Driving Pricing and Demand excellence throughout the organization including in the Pricing teams, Sales and Operations, B2B/B2C/T&S interfaces and Marketing.

  • Strategy: Support the development of Pricing and Demand Strategies in line with specific objectives including support of analytical initiatives to drive innovation and data driven decision making.
  • Contribute globally to Global Pricing and Demand’s pricing excellence in the areas of People, Strategy and Systems so that other markets outside Europe/South Africa also benefit from learnings in the region, through global replication and sharing.

    Official Job title for the role is pricing consultant


  • Extensive experience in pricing

  • Tactics in preparation for Market disruptions, price wars, product implementations.

  • Experience in leveraging Pricing systems such as OneFPS application suite

  • Effective communicator inspiring trustful relation within Region and Global Pricing Community

  • Strategic thinker capable to generate insights and lead selected global initiatives related to key trends in Pricing including digitization, competitive behaviors, oil prices impact on margins and volumes, pricing tactics and strategy

  • Project management

  • Excellent analytical and Insight generation skills

  • English C1 is a must

    Candidates must be able to do the following:

  • Collaborate effectively with local teams in driving value, while contributing to global pricing excellence

  • Be keen on numerical analysis to generate fact-based, integrative insights

  • Understanding of integrated DS value Chain incl. B2B/B2C Retail and aspects of Bio/CO2 regulations would be nice to have

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer


  • iconConsulting
  • iconKraków, małopolskie

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