What do you need to start?

• Speak French at C1 level and English at B2 level
• Have engineering technical background
• Have excellent verbal and written communication skills
• Be capable to meet deadlines
• Have great customer service skills

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

What duties will help you grow as an expert?

• Providing technical support to client’s partners during the installation and design phase of photovoltaic installations
• Answering technical support questions about solar systems installation and maintenance
• Handling technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the system
• Customer RMA (Return Material Authorization) handling including assigning RMA numbers from CRM system, entering RMA’s in the CRM system, flag open RMA’s and close in timely manner

The main scope of this role is to provide pre-sales and after-sales support about photovoltaic installations (PV systems). The clients can be homeowners, installers, design offices and all those companies that operate in the Solar Energy business. You will be working with a mixed international team from different countries and with various backgrounds.

What development path can you choose?

You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.

What have we prepared for you?

Personal and professional development:

• Introduction plan for new employees & colleagues’ support from the beginning.
• Development programs, external courses, education & certificates co-funding, NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
• Flexible working hours thanks to the variety of projects: standard, late shifts, part-time, remote. Ask your recruiter about possible options.

Our famous atmosphere:

• We don't have a rigid dress code, but what we do have are awesome communities and world-changing initiatives. There's always someone happy to start a day with a cup of coffee with you - even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

A lot of benefits:

• Contract for an indefinite period from the beginning of your employment.
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit (cinema tickets, OK System and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.