For our Client we are looking for Czech and Slovak speakers, interested in the position of the Customer Service Specialist.
- daily contacting clients via phone/email using Czech and Slovak language,
- answering client questions according to orders statuses or delivery time,
- solving clients problems and complaints,
- close cooperation with finance and procurement departments,
- administrations and classification of queries in the SAP system.
- previous experience in customer service,
- very good command of Czech and Slovak (min. B2),
- very good command of English (min. B2),
- university degree,
- knowledge of SAP system as an asset.
- work in a rapidly growing international company,
- competitive, experience-based salary,
- board benefits package (private healthcare, life insurance, multisport card),
- language courses,
- internal trainings.