CCIG GROUP is a unique organization operating on the Call & Contact Center trade in several branches in Poland. We are currently looking for people for our team in one of our location in Poland as a:

Customer Service Agent with Czech and Slovak Language

Your responsibilities:

• receiving incoming calls from customers (calls in Czech),
• messages from customers handled via e-mails,
• providing information on claims already submitted and those that customers want to submit,
• informing about the rules of return, complaints, etc.
• answering customers’ questions regarding loyalty programs and promotion

Our requirements:

• knowledge of Czech language at C1 level,
• knowledge of English language at a communicative level,
• openness to work with an international team,
• ability to build long term relationships with clients,
• readiness to work in business hours

What we offer:

• attractive salary,
• a training package that will prepare you for independent work,
• the possibility of development in the structure of the CCIG GROUP organization and raising your qualifications,
• possibility of remote work at a later stage of cooperation,
• working in a friendly environment :)
• part-time job.