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HEINEKEN Global Shared Services
Junior Contact Centre Specialist with Greek or Russian
HEINEKEN Global Shared Services
location iconLocations: Kraków
level iconLevel: specialist
Junior Contact Centre Specialist with Greek or Russian
Junior Contact Centre Specialist with Greek or Russian

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

Your responsibilities would include:
  • Performing daily tasks like: invoicing, analyzing open items (block items, debit balances, direct debits and overdue items)
  • Providing reports on request, analyzing them and drawing conclusions
  • Responding to queries from Operating Companies/ HEINEKEN Krakow departments/ Banks/ Global Treasury via e-mail/telephone in alignment with service management processes
  • Constantly seeking to improve processes
  • Identifying issues and using the agreed escalation route in a timely manner if an issue arises
  • Developing and maintaining successful working relationships with suppliers, employees, local Operating Companies, other teams within HEINEKEN Krakow and other key stakeholders

You are a good Candidate if:
  • You speak Greek or Russianand and English at least B2 level
  • You want to develop in Purchase to Pay area
  • Your knowledge of Excel is on a good level
  • You have strong attention to details
  • Your prioritize and organize your tasks very well
  • You approach work with passion and engagement

Events and benefits:
Private Medical
Healthcare
Performance
bonus
Sodexo card
Life insurance
 
Referral program
Development
opportunities
Local and global
job opportunities
within HEINEKEN
ACCA Approved
Employer
 
Events and benefits:
  • Private Medical Healthcare
  • Performance bonus
  • Sodexo card
  • Life insurance
  • Referral program
  • Development opportunities
  • Local and global job opportunities within HEINEKEN
  • ACCA Approved Employer

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconFinance & Accounting, Procurement
  • iconEnglish, Greek, Russian
  • iconKraków, małopolskie

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