Who we are looking for

The Officer Business Analyst Manager is responsible for liaising with business teams in order to elicit, analyze, communicate and validate requirements for changes in business processes, policies and information systems.

Mentor junior colleagues and share best BA practices.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Business Analyst Manager you will be responsible for

• Following the BA process outlined in the BA Charter
• Analyzing of new system enhancements/regulatory changes/ operational process improvements requests to understand in detail impact on business functions and systems
• Working with business representatives to understand requirements, scope and acceptance criteria
• Defining mapping of “as-is” and “to-be” business processes
• Interpretation of business needs and translation into application and operational requirements
• Document requirements according to standard templates using natural language
• Walkthroughs of requirements with Business and Technology areas
• Obtaining appropriate sign-off
• Reporting of progress to Project Manager
• Escalation of risks and issues to Project Manager
• Working closely with developers and end users to ensure technical compatibility and user satisfaction
• Provision of the Application Support Document
• Writing User Manuals, Training Material and Application Support Documents as required
• Proactively identify and contribute to the evolution of the BA Charter/Methodology to industry best practice, to meet the changing requirements of customers, to improve efficiency, or to reduce risk
• Drive and challenge Business Units on their assumptions of how they can execute business processes
• Act as Subject Matter Expert in systems and processes
• Mentor junior colleagues in more complex analysis by setting up analysis approach
• Project management of small initiatives may be required from time to time

What we value

These skills will help you succeed in this role

• Excellent analytical skills
• Strong communication, presentation and negotiation
• Ability to ask right questions and ability to interpret and present gathered information
• Excellent internal and external stakeholder relationship management skills.
• Ability to work well as an individual, organize your own work well
• Proactive approach to problem solving, taking ownership of issues and having determination to follow things through

Education & Preferred Qualifications

• Experience in business analysis within financial sector.
• Knowledge of requirements and project life cycle.
• Understanding different project methodologies (Waterfall/Agile)
• Knowledge of BPMN and process modeling system (for example: Visio, Bizagi)
• Advanced knowledge of MS Office: (Excel, Word, Power Point, Outlook, Visio)

• Minimum 5 years of business analysis experience in a financial services

We offer

• Flexible working hours (restricted to the current business need)
• No Intra-day deadlines
• Interesting, non-repetitive process
• Possibility to Work From Home
• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills training's
• Technical workshops

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers