Your responsibilities

• You will provide best-in-class customer service and problem resolution to customer queries
• You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting and explaining the best solution
• You will initiate, manage, answer, and solves customers’ queries
• You will professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact
• You will assist all customer queries by offering precise, concise, complete, and within the agreed terms

Our requirements

• A B2 level of English, both written & spoken plus one of the following languages on C1 level:
  • Danish
  • Norwegian
  • Swedish
• Proficiency with Microsoft Office applications, especially in Excel
• Standard Operating system understanding and Office tools knowledge
• Web-based applications and database operating acquaintance and skills
• Technical understanding

What we offer

• Soft Skills and Communication Training
• Specific Training with access to our customers’ products
• Professional work environment and international career opportunities
• Office located in the heart of the city (Stary Browar)
• Private medical healthcare (Luxmed)
• Meal tickets (Sodexo lunch pass)
• Multisport card
• Relocation bonus