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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Internal Mobility Advisor

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

If You have strong communication skills, an open mind and you like working with people, this role could be your chance to provide end-to-end HR Operations to employees, line managers, and local HR across a designated region. If you already experienced in HR operations, business HR, customer service or if you have knowledge about international relocation you should consider to join our team.

Where you fit in

Be the central point of contact to the employees, line managers, country HR, regional mobility team and mobility service providers to ensure timely execution and success well time of transfer into location with full country compliance.

What’s the role?

As IM Advisor you will be delivering great employee experiences through multiple complex Policies and Processes for an end-to-end Global Mobility Project Management.

More specifically, your role will include:

  • Manage transfer as a project by holding accountability for and coordinating all transfer activities as per the process & policy.

  • Provide policy advice or/and clarify policy-related questions from the employee and the relocation advisor (and other parties if necessary, e.g. line managers, business HR).

  • Focus on high-quality customer service in each aspect of the transfer process by applying Beyond Service Excellence standards.

  • Cooperate closely with Relocation Advisor (Team Relocations) making sure all applicable relocation services are delivered in a timely manner.

  • Coordinate the communication & tasks of all relevant parties in the transfer process to deliver their service correctly & in timely.

Human Resources, Psychology, Business Administration.


We are looking for candidates who have very good knowledge and a good understanding of HR Model. Furthermore, we appreciate candidates who are empathetic and have an excellent mindset. Beyond that, we'd hope to see as many following as possible on You CV:

  • One year of experience in HR area will be an asset.

  • English language – min. C1.

  • Strong application of knowledge, skills, tools, and techniques in managing end-to-end transfer cases.

  • Knowledge about policy intent and process understanding that fits best of the employee’s transfer scenario including global and local policies and external circumstances.

  • Multitasking activities such as managing the day-to-day activities while being involved in regional activities/workstreams.

  • Following the right ways of working without putting employees and company at legal business risks.

  • Strong curiosity & influencing skills.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

This job is no longer available

Recruitment process for this position has ended.


  • iconHuman Resources, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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