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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Trade Compliance Assurance Advisor

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

We are currently looking for an experienced Trade Compliance professional to join our Downstream (DS) and Renewables and Energy Solutions (RES) businesses.

The Trade Compliance environment is dynamic, increasingly complex and more frequently being used as a foreign policy tool. Ensuring Shell complies with all regulatory expectations is a fundamental principle of how we do business and at the heart of growing trust in Shell and living our values.

You will be a key part of a Shell-wide network of trade compliance professionals, focused on implementing a capability to assure the design and operating effectiveness of our control responses for the Downstream (DS) and Renewables and Energy Solutions (RES) businesses.

This role is part of a pool of advisors who will support across the DS & RES businesses based on risk and value considerations.

If you are delivery-oriented and are able to translate regulatory risk into actionable and effective business outcomes, this is your opportunity to work in a dynamic and evolving area of business risk.

What is the Role?

As Downstream (DS) Trade Compliance (TC) Assurance Advisor, you’re going to be responsible for supporting the delivery and operation of an effective Trade Compliance digitalization for the Downstream & Renewables and Energy Solutions businesses by providing advice and assurance to ensure the effective operation of the control framework.

Key Accountabilities include:

• Delivering assurance capability for the Downstream businesses.
• Policy interpretations of central guidance as appropriate for business risk management.
• Support oversight and assurance of existing processes and control activities e.g. business rules assurance, controls assurance, quality assurance activities.
• Provide business level subject matter expertise, advice and guidance on standard processes and controls (including due diligence and screening), with escalations to Shell Ethics and Compliance Officer as needed.
• Support for targeted risk assessments, risk mitigations and issue resolution.
• Support the DS TC knowledge and capability agenda including analysis and follow up of incidents and the delivery of business specific training programmes.
• Enable the digitalization, automation and continuous improvement opportunities for TC related processes and controls.

What We Need from You?

To deliver this challenging agenda you will bring subject matter expertise, business knowledge and proven stakeholder management together by demonstrating:
• Experience in controls, governance, KYC (Know Your Customer) risk,and assurance, and a sound knowledge of the TC Control Framework.
• Deep understanding of key risks; exposures and developments associated with Trade Compliance activities, especially Sanctions related risks.
• Track record of engaging stakeholders in a virtual environment and delivering through others.
• Continuous Improvement: Ability to work with the business to translate improvement opportunities into ways of working.
• Communications (written and spoken) skills and ability to articulate risk, controls and assurance principles including ability to make it relevant in non-technical language.
• Fluent English

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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