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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Real Estate Services Coordinator

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Principal Accountabilities:

  • Coordinating existing office activities including, but not limited to, space allocation, office relocations, goods deliveries, signage and visual management scope and office walks.
  • Liaising with local business representatives to manage relations and expectations on service standards and requirements, analyzing opportunities for further improvements
  • Facilities costs administration (SERP system administration, issues resolution, cost monitoring and planning, accruals preparation etc.) related to selected Facilities suppliers.
  • Supporting sustainability goals delivery within the team through innovative approach and research
  • Providing assurance to Facilities Manager on quality of office services delivered by selected Facilities suppliers
  • Sharing team responsibility for safe and Health, Safety and Environment (HSE) compliant contractors’ works and services performance in co-operation with IT, HSE and Asset Protection
  • Co-operation with HSE team to align on related activities e.g. Permit to Work requirements, contractor’s works performance and auditing.
  • Supporting selected RE projects (both local & global) in agreement with business needs, budget, timelines, communication and HSE requirements

Special Challenges:

  • Cooperating and managing business relations with complex and/or multiple service providers across the site including building owner and Facilities suppliers, liaising with IT, HSE, Contracting and Procurement and RE global services teams.

Job Knowledge, Skills & Experience:

  • University degree- nice to have
  • Experience in project management, office administration, customer service or similar
  • English C1 (advanced level)
  • Former experience in services management as well as contract/project management
  • Ability to execute actions required from the stakeholders
  • Ability to communicate and co-operate in business environment (mixed processes, teams, demands)
  • Self-organised, responsible, taking ownership for all duties
  • Self-motivated with the drive to achieve and implement change
  • Willing to work in a team, enhancing teamwork values
  • Problem solving & decision-making skills
  • Excellent communication, interpersonal and networking skills
  • Influencing & Convincing skills
  • “Can do” attitude

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

This job is no longer available

Recruitment process for this position has ended.

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  • iconBPO/SSC
  • iconKraków, małopolskie

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