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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
Customer Master Data Expert - Gdańsk
Lokalizacja: Gdańsk
  • IT
  • SAP
  • ERP

About the job

You will join the Master Data Transformation team that consists of 6 Master Data Experts, each of them being a subject matter expert in (at least) one of following domains: Materials, Vendors, Customers Master Data. On top of that, one person holds the role of Scrum Master. The team consists also of Product Manager being also Manager of the team.

Now, we are looking for a new team member to join our team of Master Data Experts, who will focus mainly on Customer Master Data area e.g. implementing SAP rollout in MENA region and supporting SAP S/4 HANA project. We work mainly in an (Scaled) Agile methodology, however some of initiatives are also waterfall-driven.

Specifically, you will:

oDrive Master Data stream in different phases of new and ongoing projects (SAP, PowerApps, Governance), preferably in Customer Master Data domain

oBe responsible end-2-end for Master Data object in terms of data analysis, data transformation, data migration and business change management during SAP implementation

oFocus on process improvement in area of master data creation by being a consultant for our key stakeholders (Governance managers, Customer Service, other Agile teams, Master Data Operations)

oFacilitate workshops to create understanding of the changes

oSet the direction for Data Quality and follow up on initiatives improving KPIs

oSupport other ad hoc change initiatives

Who are you?

Because of the challenges in implementing and communicating business changes, you will make good use of your strong communication and relationship building skills. At the same time, you will need to be skilled in influencing, communicating and working effectively with all levels across the Arla organization. You possess the empathy to handle and understand human elements in transformational change efforts.

Furthermore, you:

•Have at least 3 years’ experience in one of the following areas: Master Data, SAP, Data Analysis or Commercial area (Customer Service, O2C)

•Are familiar with SAP system or any other ERP

•Have a deep business processes knowledge specifically in O2C/ Commercial area

•Have a basic understanding of Agile and other project methodologies

•Are able to present processes in a clear way

•Have ability to draw conclusions, escalate issues and formulate recommendations

•Speak and write English effortlessly

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.


  • iconAnalytics & Reporting, IT, Customer Service, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

Company profile

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