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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Supply Planner

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The purpose of the Supply Planner is to ensure that the right products are available at assigned location within the Europe and Middle east region in order to fulfill customer orders on-time and in-full. This role includes good communication skills between our Suppliers, Logistic, Production and Customer operations in our production plants and within our Krakow center.

This person is responsible for correct data visible in planning systems, SAP and reporting tools and for communication to relevant stakeholder about product availability, supply disruptions, improvement and mitigation actions. As such supply planner has a very significant impact on Customer satisfaction, ON time deliveries, Warehouse occupation, Working capital and costs of production.


  • Ensure a feasible supply plan is in place to deliver on-time-in-full to our customers
  • Manage product flow using DDMRP (Demand Driven Material Replenishment) methodology in line with planning system proposals
  • Review/release & expedite Production Orders and Purchase orders
  • Execute network stock movements
  • Perform monthly stock reviews
  • Master data and product data maintenance
  • Management of backlog
  • Proactively identify and intervene on cases of overstock in order to maintain actual stock levels within target ranges
  • Maintain medium-term outlook on demand variations and ensure supply chain capacity is adjusted to meet requirements
  • Execute diagnostics of on-time-in-full failures and implement effective remedial actions with relevant functional teams.
  • Act as business single point of contact for Customer operations and Sales
  • Monitoring and regular reporting of Supply planning Goals and KPIs.

Skills & Requirements:

  • Virtual working experience including team, coaching and stakeholder management
  • Strong Excel, pivot and vlookup experience
  • Demonstrated evidence of Enterprise first values and behaviors
  • Strong time management and on time delivery
  • Projects and Change management experience

Nice to have:

  • Supply chain experience
  • Lubricants business knowledge
  • SAP or DDMRP system knowledge

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconLogistics, Procurement, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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