Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions –the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant.

So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

As E2E Business Process Expert Procurement you will join Philips’ GBPO Procurement team. On daily basis you will have a chance to accelerate one of the most innovative business lines of Philips. The goal is to design, develop and implement process improvement in the Purchasing area. You will drive harmonization of the Purchasing processes across of Services & Solutions Delivery Procurement and Consumer Care domains. You will work with Procurement and Finance Stakeholders, users of different Businesses, Markets and Functions, operational teams and IT to close process gaps, prevent them from recurring identified issues and/or provide knowledge to empower the operational teams to solve these cases themselves next time.

You are responsible for

• Designing process & documented in a proper way according to Philips’s policies in S&S and Consumer Care Purchasing area.

• Enable standardization and innovative solutions and drive the ‘digital’ agenda.

• Identify and drive capabilities of the process by generating knowledge about the existing and future to-be business processes.

• Interact with the other BPE’s to define the Process Design (processes, activities, task, work instructions).

• Interact with Business Analyst to establish the detailed (IT) Solution Designs.

• Design the project plan and define the project resources, in accordance with the goals, timing and budget constraints.

• Control the project budget and project progress, take corrective actions when necessary.

• Lead the project in all phases of the project.

• Manage international stakeholders.

• Lead change management within the affected organizations to ensure that the project benefits are realized.

• Generate regular and adequate reporting.

• Coordinate the project implementation in close cooperation with the business.

• Support the realization of the companies’ blueprint program.

• Resolve operational escalations when process issues arise.

You are a part of a global team of GBPO Procurement that consists of Business Process Owner (BPO), Business Process Expert (BPE), reporting to GBPO Source to Pay (S2P) Director.

You will be located in Global Competence Center in Łódź, where we centralize our business processes. Our focus is on supporting faster workflows and collaboration across departments, to enable leaner operations and improved results. 1000+ strong and growing, our Global Business Services EMEA Hub in Lódź teams speak 30 languages and represent 13 different nationalities, supporting our operations in 50 countries supported on a daily basis.

To succeed in this role, you’ll need a customer-first attitude and the following

• Processes/transactions knowledge related to SAP MM (SAP SD and PM is a plus).

• Process and information driven professional with focus on impactful business improvement by standardization and innovation.

• Thorough knowledge of the Purchasing process in global organization

• At least 5-7 years of relevant work experience

• Strong communicator with effective influencing skill in a matrix setting.

• Excellent command of English (both verbal and written).

• Experience with managing projects in international complex environments.

• Strong change management mindset and capabilities.

• Strong passion for continuous improvement.

• Customer service attitude with intercultural sensitiveness.

• Good analytical skills and process ownership capabilities.

• Operational knowledge of SAP.

• Experience with Lean and Six Sigma, Agile will be an asset.

In return, we offer you

The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.

• Annual bonus based on performance achieved

• Private medical care with option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Relocation package applicable for people moving in from outside of Łódź region

• Wide variety of trainings & learning opportunities, including language upskill

• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

How we work at Philips Global Business Service?

There are three core ways that define our ways of working – embracing flexibility, being at our best, and impactful collaboration. We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why should you join Philips Global Business Service?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.