Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

The selected candidate will:

• Lead and deliver enablement, enhancement or intervention projects / programmes in support of EY’s Support Function.
• Support the development and deployment of a cohesive “best practice” Service Delivery Management capability for all Systems & Services that ensures an effective end-to-end support service for each application or service.
• Deploy capabilities or lead interventions that enable the Service Delivery function to deliver reliable, best in class end to end support services in a manner that meets our contractual obligations and delights our customers and clients.
• Be responsible for and manage the overall design, building, and testing of programs, services and solutions - on time, within budget, meeting client/business requirements and in compliance with all relevant standards
• Lead project teams consisting of multi-functional, global and virtual groups and directly supervises staff, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the program and deliver excellence
• Builds successful partnership and persuades and influences internal and external parties involved across diverse disciplines to promote engagement with the program
• Proactively identifies risks and issues on programs and leads the team to develop risk management and issues management plans

Your key responsibilities

• Defines and maintains realistic project plans, supervises progress against agreed quality and performance criteria and ensures programs of work are correctly allocated and resourced
• Performs the relevant program management processes for traditional and Agile programs for product development
• Presents program plans, roadmaps, risks and recommendations to senior business leaders within EY
• Works with project managers to provide support and guidance for the individual projects within a program of work and may manage people / teams.
• Leads the development and improvement of project governance framework for use across programs of work
• Builds long-term relationships with internal and external teams and business leaders
• Leads the development of RFP/RFI process along with the Product Owner.

Skills and attributes for success

• Expert knowledge of Program Management, Product Development, IT governance formulation, and team management
• Knowledge of IT risk management, IT standards and policies formulation
• Strong financial acumen ensuring financial goals are met across multiple projects and revenue enhancement opportunities are modelled and implemented where applicable
• Robust understanding of IT infrastructure design and delivery

To qualify for the role, you must have

• Bachelor's degree in Business, Engineering, IT, Science, other Technical qualification or related field preferred
• More than 15 years in a corporate IT environment
• Project Management Professional (PMP) / Certified Scrum Professional (CSP)
• Demonstrates understanding of scope, schedule and planning; understanding of time management, resource management cost management. Possesses good project management skills.
• Good experience in client-facing roles
• Experience of working in product development programs
• Demonstrable experience in structuring and executing complex projects/programs as a Program Manager
• Experience applying formal project management methodologies and disciplines in both traditional and Agile programs
• Experience establishing governance structures that facilitate and drive decision-making, trade-offs and resolution paths

Ideally, you’ll also have

• Program Management Professional (PgMP)

What we look for

• A self-starter, independent-thinker, curious and creative person with ambition and passion!

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.