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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
Collaboration platform and Mobility Service Owner - Gdansk
Lokalizacja: Gdańsk
  • English
  • ITIL
  • Microsoft 365

About the job

You will be a part of Delivery Services department, part of IT Operation, and will take accountability for our M365 environment and the Mobility service.

Your goal will be to ensure that we meet the needs of the business and comply with the service level agreements agreed with the business and our vendors. You will be working with Microsoft M365 technologies that are Cloud based like Exchange, SharePoint, Yammer, Teams, OneDrive, PowerApps, Intune, Apple DEP and Android Zero Touch and more.

Specifically, you will:

  • Support the business needs within the area of M365 and Mobility
  • Ensure infrastructure services meet the SLA’s
  • Based on business needs secure continuous improvement of the services
  • Ensure the day-to-day deliveries from our vendors
  • Actively participate in creating a new collaboration solution
  • Representing service towards projects (act as a Business Owner)
  • Act as a Subject Matter Expert

Who are you?

  • A dedicated service-oriented service delivery expert who…
    • Represents the service across organization
    • Who can step in in difficult situation when necessary
    • Use convincing appearance in order to resolve conflicts

Furthermore, you:

  • You have few years of hands-on experience in area of Microsoft 365 / Mobility correlated products or tools
  • You communicate effortlessly in English
  • You hold a degree in Computer science, bachelor or similar
  • You fully understand ITIL and are familiar with SAFe Agile methodology

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.


  • iconIT, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

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