Answear.com is a young and dynamically growing company, one of the top multibrand online stores in Central and Southern Europe. We are proud that we can please our customers with a wide range of more than 400 brands and a great diversity of products. We are also known for our great customer service, fast deliveries, free returns and atractive offers.
We focus on a quick development. Moreover, recently we have joined a stock exchange. We are expanding to new markets and Greece is one of our next targets.
If you like a challenge we invite you to work with us
Customer Service Specialist (Croatian Market)
- Daily contact with clients via phone/email
- Provide support to the customer within requested area
- Take ownership of customers’ issues ensuring end to end service with an emphasis on excellent customer satisfaction and attention to detail
- Advise customers
- Maintain ongoing, professional communication with other departments to ensure that the customer's issue is resolved
- Provide best-in-class customer service following company CS standards
- Excellent communication skills in Croatian in speaking and writing as a necessary condition
- Ability to communicate in Polish or English
- Excellent interpersonal skills
- Team work oriented, accountable, empathic and proactive
- Professional and positive under all circumstances
- Knowledge of MS Office package
- Experience in customer service
WHAT WE OFFER:
Send your CV via apply now! button on the bottom.
Please be advised that we will contact selected candidates.