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Answear.com
Answear.com
location iconLocations: Kraków
level iconLevel: specialist

Answear.com is a young and dynamically growing company, one of the top multibrand online stores in Central and Southern Europe. We are proud that we can please our customers with a wide range of more than 400 brands and a great diversity of products. We are also known for our great customer service, fast deliveries, free returns and atractive offers.

We focus on a quick development. Moreover, recently we have joined a stock exchange. We are expanding to new markets and Greece is one of our next targets.

If you like a challenge we invite you to work with us

https://answear.com/nagrody-i-certyfikaty.html
https://www.opineo.pl/opinie/answear-com

Customer Service Specialist (Croatian Market)

Kraków

RESPONSIBILITIES:

  • Daily contact with clients via phone/email
  • Provide support to the customer within requested area
  • Take ownership of customers’ issues ensuring end to end service with an emphasis on excellent customer satisfaction and attention to detail
  • Advise customers
  • Maintain ongoing, professional communication with other departments to ensure that the customer's issue is resolved
  • Provide best-in-class customer service following company CS standards
  • Translations

EXPECTATIONS:

  • Excellent communication skills in Croatian in speaking and writing as a necessary condition
  • Ability to communicate in Polish or English
  • Excellent interpersonal skills
  • Team work oriented, accountable, empathic and proactive
  • Professional and positive under all circumstances
  • Knowledge of MS Office package
  • Experience in customer service

WHAT WE OFFER:

Send your CV via apply now! button on the bottom.

Please be advised that we will contact selected candidates.

Details

  • iconCustomer Service
  • iconEnglish, Croatian
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (1)

selected offers

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