Publication date: 28 Mar 2019

Junior Disputes Specialist with Swedish

Accenture Operations

Languages:

Level of English: C1-C2

Position level: Specialist

Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.
Junior Disputes Specialist with Swedish
Miejsce pracy: Warszawa
00663106

What will you do?

Timely handling of incoming customer complains and queries via phone and e-mail
Communicating internally between departments to ensure the correctness of invoices and customer satisfaction
Preventing reoccurrence of complaints by cooperating with various internal teams
Identifying the cause and validity of complaint
Resolving complaints concerning invoicing for services rendered

What do we expect?

Very good English (C1) and Swedish (B2/C1)
Proficiency in computer skills (MS Office)
Stress resistant
Analytical
Experience in Customer Service and SAP knowledge nice to have

What can we offer:

Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
Using foreign language and new technology solutions daily, cooperating with various Clients
CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
Full work comfort – private medical care, life insurance, access to MyBenefit platform

aplikuj

 
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"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.


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