Publication date: 18 Sep 2019

OTC Tower Lead

Accenture Operations


Category: Finance & Accounting

Level of English: C1-C2

Position level: Manager

Accenture is a global management consulting, technology services and outsourcing company. Its home page is
OTC Tower Lead
Miejsce pracy: Warszawa

What will you do:

Rebate claim Validation
Rebate dispute management
Communication with Business Partners
Business Partner calls to reconcile operation
Standard Reports Preparation
Assist in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
Provide suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards
Participate in providing feedback to the Quality team for improvement suggestions
Work with auditing resources on individual and team error trends
Ensure timely feedback is provided to individuals and teams on quality issues, changes or trends
Ensure individual and team service levels are met or exceeded
Assist in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
Front line contact for questions or issues surrounding service levels
Coordinate individual and team work assignments
Monitor work load balancing
Support high quality work through a positive environment
Monitor team members performance with the focus on improvement

What we expect from you:

Minimum experience – 1 year experience managing AR/OTC or Finance processes
Financial / Analytical skills
Finance / Accounting degree
Partnering & Collaboration skills
Advanced SAP/ Microsoft Office Suite skills
Communicate effectively in writing as well as verbally
Fast learning capabilities
Minimum education – Bachelor’s Degree in business administration, Finance/Accounting, or similar
Fluent oral and written English

We offer:

Using foreign language and new technology solutions daily, cooperating with various global Clients.
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.


When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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