Publication date: 20 Aug 2019

Tower Lead

Accenture Operations

Location: Warszawa


Category: Finance & Accounting

Level of English: C1-C2

Position level: Manager

Accenture is a global management consulting, technology services and outsourcing company. Its home page is
Tower Lead
Miejsce pracy: Warszawa

Mostly you will:

Oversee and manage multinational teams analyzing web data for a prestigious international company
Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions
Manage ad-hoc operational projects and process improvement initiatives as per client requirements
Interface effectively with other teams, delivery lead and client teams.
Manage the performance of the team and act as the team’s career counselor.
Forecast team output and support scheduling of agents.

What we expect from you?

2-4 years of work experience & university education
Team leadership experience and proven track record of success in previous work
Fluency in English
Good knowledge of other foreign language(s) will be an asset
Good knowledge of Microsoft Office
Good data understanding and ability to derive business decisions
Strong client face to face interaction skills

We offer:

Using foreign language and new technology solutions daily, cooperating with various global Clients.
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.


When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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