Publication date: 15 Sep 2019

Manager in Organizational Change Management

Capgemini Poland

Location: Kraków


Category: Finance & Accounting

Level of English: C1-C2

Ref. no.: CP/Kraków/MIOC

Position level: Manager

Manager in Organizational Change Management

Who are we looking for?

Who are we looking for?

Before you start our induction training we will check if you have:

  • Understanding and insight into the GBS/SSC/BPO market, concepts and good practices, preferably supported by delivering projects in given area
  • 5 years experience in enterprise change management across complex programs
  • Experience and skills in consulting projects will be an advantage
  • PROSCI certification as an asset
  • Expert communicator and influencer with outstanding communication and negotiation skills
  • Ability to influence others and move toward a common vision or goal. Ability and comfort interacting with management on Client’s side
  • Must be able to demonstrate a level maturity while under constant pressure from the business and technology community
  • Excellent ability to establish and maintain world class working relationships with all peers and stakeholders
  • Excellent organizational and time management skills
  • Fluent English command
  • Ability to travel (around 30% of the time) international and domestic

What will you do?

What will you do?

Change Manager will focus on the people side of change, including changes to business processes, systems, and technologies. The role will focus on working with internal and external stakeholders to ensure a smooth transition and rapid adoption of new technology or processes. Primary responsibilities will also include building out our change management methodology and applying that to projects throughout the Capgemini organization as well as for our external clients.


Therefore, your main responsibilities will be:

  • Developing and applying a structured change management methodology
  • Supporting communication and training efforts internally
  • Developing project strategies and plans, including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.
  • Developing and implementing a change management plan on organizational change
  • Assessing the change impact with key stakeholders by using change management assessments
  • Supporting, training, and coaching project teams, sponsors, and other key stakeholders
  • Partnering with project managers to integrate change management activities into project plans
  • Defining and measuring success metrics and monitoring change progress
  • Identifying and managing anticipated resistance
  • Participating in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)
  • Building and maintaining strong working relationships with key internal and external stakeholders
  • Using your knowledge and expertise to actively support development of Capgemini’s offering and products
  • Acting as a coach, guide and advice individuals to enhance or support personal and professional growth and learning
  • Developing transformation agenda for existing and new clients

Who will you be working with?

Who will you be working with?

As an integral part of Capgemini’s Global Business Services Team, we are supporting our global Clients in the end-to-end GBS journey. Starting from shaping out the sourcing strategy and future business operations, through GBS design and large-scale transformations, ending up with implementation of the chosen Target Operating Model, you will help us in strengthening our strong market position.

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

What we offer?


  • Working with great people and in legendary atmosphere
  • No formal dress code
  • Annual family picnics
  • Unforgettable integrational events
  • Employee volunteering opportunities and interesting CSR projects
  • We value and respect diversity in terms of gender, nationality, roles, age, interests
  • Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
  • Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball


  • Development in expert or leader competencies
  • Broad training offer with possible co-funding
  • Access to Harvard Business Review knowledge base
  • Introduction plan for new employees and Buddy Initiative
  • A wide range of instructor-led and e-learning trainings
  • Co-financing for post-graduate studies and courses
  • Many companies under one roof / internal headhunters
  • Internal development events: conferences, meetings, communities
  • Education First platform for learning English online


  • Contract of employment for an indefinite period 
  • Possibility to work from home
  • Bonuses, including those for new employees recommendation
  • Additional life insurance
  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care for you and your family
  • Bicycle parking and carpooling options
  • Free coffee, water, milk and wide range of teas
  • Anti-smog plants in offices
  • Car leasing

About us

Capgemini is a global leader in consulting, technology services and digital transformation.

Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Check Capgemini Poland profile

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