Publication date: 21 Mar 2019

Funds Operations Specialist

Citi Service Center Poland


Category: Finance & Accounting

Level of English: C1-C2

Ref. no.: 18076922

Position level: Specialist



Citi Service Center Poland is an initiative to establish a network of service centers providing services to other entities operating within the Citigroup around the world. Citi Service Center Poland employs over 3800 highly qualified staff in three locations: Warsaw, Olsztyn and Lodz.


Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 27 languages every day. Working in our organization involves working on international projects, in dynamic environment.

Funds Operations Specialist
Work place: Warszawa


Citi Private Bank, one of the largest private banking businesses in the world, provides professional wealth management services for 26,000 clients globally, including a third of the world’s billionaires, operating in 60 offices in more than 30 countries. Citi Private Bank offers unmatched global reach, coupled with a full range of portfolio management and investment advisory services, an array of structured lending and banking services, as well as expertise from Citi's Markets and Banking division. The person in this position takes care of all instructions received from the CPB clients being responsible for monitoring and timely processing.




  • Processing of subscription and redemption instructions - collection & transmission
  • Processing of free of payment transfers
  • Processing of Corporate Action events
  • Processing of PE/RE capital calls and distributions
  • Collecting investment fund static data
  • Liaising with Fund Houses, Counterparties, Custodians, Front and Middle Office teams 
  • Participation in UAT testing and various projects supporting BAU processes
  • MIS and defects reporting
  • Supporting internal and external audit related queries/tasks
  • Inquiry and problem resolution
  • Follow-up on discrepancies/problems detected at any stage of the process


  • Very good command of English (other languages an asset)
  • PC literacy,  mainly MS Excel
  • Ability to effectively work on telephone/email with  various parties
  • Good knowledge of securities administration and clearing  for International Markets
  • Sense of urgency, quick in action
  • Exact,  accurate
  • Flexible, able to spot irregularity and react promptly and  adequately
  • Persistent, ready to actively follow up and escalate if  needed
  • Well organized, working to tight deadlines
  • Sense for  independent work and good team player
  • Reliable
  • Looking for  enhancement/re-engineering opportunities


We offer:


  • Competitive salary with stable employment conditions
  • Social benefits package (Medicover, Multisport, private pension plan, life insurance etc.)
  • Opportunity for professional development with access to unlimited number of various trainings
  • International and multicultural work environment with opportunity to use English every day
  • Interesting and friendly team mates and managers
  • Prestigious office location in center of Warsaw (next to Rondo Daszyńskiego)
  • Possibility to work remotely from home

To apply for the vacancy please click on the 'APPLY' button below.


Please be informed that we will contact selected candidates only. You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).

Citi is registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Citibank Europe PLC

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