Publication date: 24 Jun 2019

IT Business Sr Analyst

Citi Service Center Poland


Categories: Analytics & Reporting, IT

Level of English: C1-C2

Ref. no.: 18071686

Position level: Specialist



Citi Service Center Poland is an initiative to establish a network of service centers providing services to other entities operating within the Citigroup around the world. Citi Service Center Poland employs over 3800 highly qualified staff in three locations: Warsaw, Olsztyn and Lodz.


Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 27 languages every day. Working in our organization involves working on international projects, in dynamic environment.

IT Business Sr Analyst
Work place: Warszawa


The Goal of the Position

Performing the function of Business Analyst by conducting independent business analyzes and participating in IT projects.


Context of the Position

The position is located in the Corporate Banking IT Project Office in the Technology Division. The scope of responsibility of this team is to manage programs, projects and business analysis.


Key Tasks:

  • Management and implementation of the business analysis process in the area of ​​the IT Project Office responsibility
  • Planning the scope and schedule of business analysis
  • Monitoring and controlling of the progress of execution of business analysis.
  • Effective cooperation with internal and external suppliers in the scope of carried out analyses.
  • Preparation of analytical documentation in accordance with the Bank's requirements;
  • Support for business units in the area of ​​creating documentation in line with the SDLC process.


Development Value

  • Opportunity to get acquainted with modern information technologies and banking products
  • Contact with various areas of the bank's operations (business and technology)
  • Improvement of business analysis skills
  • Coordination of tasks carried out in a complex organizational structure
  • Deepening knowledge and skills related to banking products and processes.


Knowledge / Experience / Skills / Competence / Qualifications:

  • Experience as a business analyst - advanced level
  • Knowledge of banking products and processes - advanced level
  • Knowledge of methods and tools of the business analysis process - advanced level
  • Very good knowledge of English
  • Analytical skills, reliability and responsibility, independence, high quality of work
  • Communicativeness and creativity
  • Planning skills and organization
  • Team work skills

To apply for the vacancy please click on the 'APPLY' button below.


Please be informed that we will contact selected candidates only. You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).

Citi is registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Citibank Europe PLC

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