Publication date: 26 Jan 2019

Risk Operations Expert

Citi Service Center Poland


Category: Analytics & Reporting

Level of English: C1-C2

Ref. no.: 18077943

Position level: Specialist



Citi Service Center Poland is an initiative to establish a network of service centers providing services to other entities operating within the Citigroup around the world. Citi Service Center Poland employs over 3800 highly qualified staff in three locations: Warsaw, Olsztyn and Lodz.


Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 27 languages every day. Working in our organization involves working on international projects, in dynamic environment.

Risk Operations Expert
Work place: Warszawa


The key objective of the Credit Risk Management Services Team is to provide credit data management, policy advisory services and control related functions that facilitate and enhance the credit approval process.
CRMS in Poland CSC provides credit risk associates' services to range of countries mostly in EMEA and U.S, performs intraday limit monitoring function as well as global reporting of credit risk data.

This position is in Credit Risk Associates Team and Risk Operations Specialist will be primarily responsible for:

  • Process incoming credit requests and review for completeness and accuracy.
  • Track approval progress during credit approval process.
  • Ensure approvals are received in compliance with credit policy and internal procedures.
  • Convert credit instructions/approvals into accurately recorded credit facilities.
  • Maintain customers and facilities data in credit system.
  • Understand data flows for all data elements.
  • Investigate and resolve identified causes of data errors.


  • At least two years of experience in corporate environment.
  • Understanding of credit processes and operational processes (general knowledge).
  • Very good analytical skills (working with data elements, excel, and systems).
  • University degree (Economics or Finance).
  • Organization, time management, prioritization, attention to details, quality orientation.
  • Ability to work under pressure, communication skills.
  • Advanced level of English.
  • The role also involves ability to work on late shifts per defined schedule i.e. from 10:00 – 18:00 at least one week in a month.

We offer:

  • A number of benefits (Medicover, MultiSport, private pension plan, life insurance etc.).
  • Extra financial compensation for night shifts.
  • A chance to develop your own career across a number of diverse, growing functions (both locally and abroad).
  • International working environment and great atmosphere at the office.
  • Access to unlimited number of trainings.

To apply for the vacancy please click on the 'APPLY' button below.


Please be informed that we will contact selected candidates only. You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).

Citi is registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Citibank Europe PLC

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