Publication date: 03 Aug 2019

Treasury & Confirmations Team Supervisor

Citi Service Center Poland


Category: Finance & Accounting

Level of English: C1-C2

Ref. no.: 19007456

Position level: Specialist



Citi Service Center Poland is an initiative to establish a network of service centers providing services to other entities operating within the Citigroup around the world. Citi Service Center Poland employs over 3800 highly qualified staff in three locations: Warsaw, Olsztyn and Lodz.


Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 27 languages every day. Working in our organization involves working on international projects, in dynamic environment.

Treasury & Confirmations Team Supervisor
Work place: Warszawa


Citi Private Bank is a trusted advisor to the world’s wealthiest, most influential individuals and families. Like Citi’s government, institutional and multinational corporate clients, Citi Private Bank clients receive bespoke service and access to the best ideas and solutions tailored to their unique needs and aspirations. A part of Citi’s Institutional Clients Group, Citi Private Bank offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among its select clients are a third of the world’s billionaires, many of whom are globally minded entrepreneurs with an expectation of an institutional level of service, who take advantage of Citi’s holistic approach to wealth management. Citi Private Bank is represented by more than 1,000 private bankers, investment professionals and product specialists across a network of 90 offices in 33 countries and over 128 currencies worldwide, making it the most global private bank
Treasury & Confirmations Team Supervisor
An experienced analyst with a minimum of five years’ experience in operations area with focus on BAU as well as automation opportunities.  The role will also include assisting the manager in team management tasks. The applicant will be a self-motivated analytical team player with the ability to complete their responsibilities whilst identifying process improvements and enhancements to improve quality & efficiency.
  • Coordination and involvement in process improvements and process reengineering initiatives
  • Compliance & monitoring visits and audits coordination
  • Planning of Team’s BAU activities
  • Preparation and updating of operational procedures and manuals as well as ensuring their execution
  • Responsibility for keeping the Service Level Agreement provisions, deadlines and reporting
  • Relationship management with internal clients located in NAM, EMEA and APAC regions
  • Leading meetings and teleconferences concerning the process and team
  • Supporting team members in terms of current issues resolving
  • Assistance in people management, recruitment and hiring, internal trainings coordination for new employees 


Req Qualifications: 
  • Excellent spoken and written English
  • Good communication and presentation skills
  • Graduate (Master's degree) – Economy/business administration/ banking background preferred
  • At least 5 years' work experience at banking/financial institutions in Operations or within Financial Market
  • Ability to build strong partnerships global counterparts and cross-divisional colleagues
  • Ability to interact and work with seniors at different levels in an organisation together with the capability to communicate effectively
  • at that levels
  • Competent with Microsoft Office tools
  • Good understanding of the inherent risks for each process and operational risks of each product segment
  • Sense for independent work and good team player
  • Reliable and 'can do' attitude
We offer:
  • Opportunity for professional development in the international and multicultural organization
  • Developing opportunities and challenging assignments
  • Attractive and stable employment conditions
  • Social benefits (medical care, Benefit System, life insurance, pension scheme)

To apply for the vacancy please click on the 'APPLY' button below.


Please be informed that we will contact selected candidates only. You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).

Citi is registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Citibank Europe PLC

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