Publication date: 14 Apr 2019

Trustee Senior Analyst (C10)

Citi Service Center Poland


Category: Analytics & Reporting

Level of English: C1-C2

Ref. no.: 19008788

Position level: Specialist



Citi Service Center Poland is an initiative to establish a network of service centers providing services to other entities operating within the Citigroup around the world. Citi Service Center Poland employs over 3800 highly qualified staff in three locations: Warsaw, Olsztyn and Lodz.


Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 27 languages every day. Working in our organization involves working on international projects, in dynamic environment.

Trustee Senior Analyst (C10)
Work place: Warszawa 


Trustee team is a part of the Markets and Securities Services.
The role of the trustee is to supervise the activities of a collective investment or pension fund, ensuring that the fund acts in accordance with legal regulations and the legal status of the entity.
The purpose is the protection of the interests of fund investors and pension fund participants. This activity is performed based on open communication with our customers.
Key responsibilities: 
  • Clarifying and resolving inconsistencies between data reflected by Citi and supplied by the customer (maker-checker role);
  • Ensure full and proper identification of risks in the control processes / areas and independent creation and recommendation of solutions to solve said risks;
  • Provide the highest quality, performance of the current process and procedure in compliance with regulatory requirements and the principles and policies of Citi;
  • Ensure high efficiency of cooperation with other members of the team and the ethical principles of Citi;
  • Timely answering to the standard and non standard questions related to the duties performed by maintaining an appropriate level of business correspondence;
  • Inefficiencies identification in your BAU area and proposing changes in this area - submitting ideas improving the team's work; creating and updating procedures in accordance with Citi standards;
  • Participation in projects within the team;
  • Participation in the preparation for internal and external audits;
  • Active training in other processes within the scope of the assembly (as appropriate);
  • Training of new employees;
  • Team support in non-standard  situations requiring extensive knowledge and experience;
  • Ability to take over duties from another team member as part of a supported process (if necessary);
  • Supervision of the BAU process;
  • Taking over Team Leader's duties related to the supervision of the process during his absence (if necessary);
  • Coordination of the  new clients / processes / solutions onboarding in the team / department;
  • Perform other tasks assigned by superiors.


  • Minimum 2-3 years experience within Financial Services;
  • An excellent understanding of Financial Operations.
  • Excellent knowledge of English (spoken and written);
  • Excellent communication skills;
  • Team Player;
  • Ability to work on own or part of a team;
  • Ability to work under time pressure;
  • Ability to Multitask;
  • Attention to detail.
We offer: 
  • International working environment at the office;
  • Independent role, which requires analytical skills;
  • Possibility to participate in various projects;
  • A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.);
  • A chance to develop your own career across a number of diverse, growing functions (both locally and abroad);
  • Great atmosphere in our offices;
  • Access to unlimited number of trainings.

To apply for the vacancy please click on the 'APPLY' button below.


Please be informed that we will contact selected candidates only. You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).

Citi is registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Citibank Europe PLC

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