Publication date: 27 Apr 2019

Planning and SKU Creation Specialist

International Paper Polska


Category: Customer Service

Level of English: C1-C2

Position level: Specialist

We could make smartphones, rockets or sports cars… but we make what we do best for the past 100 years – paper and packaging products that people depend on every day. Join us to discover Infinite Possibilities that we offer at International Paper’s Global Business Services Center in Kraków.
 Planning and SKU Creation Specialist
Location - Kraków

Why is this job for You:

You will be ensuring sales forecast and customer orders delivery through optimizing the production schedules and stock levels, with focus on external converters and internal transfers between European mills. You will have a chance to manage Stock Keeping Units (SKU) and analyze their life cycle. In this role you will be operational interface between Supply Chain and Internal Stakeholders (Sales and Marketing, Customer Service, Mills). Through your activities you will be supporting Supply Chain in that part of portfolio management.

You will be responsible for:

  • Administering converter processes and internal transfers between European mills
  • Creating and managing production replenishments
  • Supporting Customer Service in daily order management process
  • Filtering the SKU creation requests so that “non-controversial” cases can be processed without the involvement of the Product Manager
  • Managing the SKU creation process
  • Informing all stakeholders on new and changed SKU's and timing of launch
  • Managing end of life of SKU process and actively supporting rebranding process by providing packaging analysis
  • Performing Obsolete SKU analysis and leading discussion about their potential end of life
  • Actively identifying and recommending process improvements
  • Participate in business initiatives and projects
  • Acting as a back-up of the European SKU & Packaging Creation Coordinator

You have:

  • Experience in customer service, Supply Chain
  • Knowledge of mill and customer service specifics
  • Good analytical skills
  • Attention to details
  • Ability to effectively communicate in English and Polish (French would be an asset)
  • Proficiency in MS Office application
  • Proficiency in reporting systems and tools (would be an asset)


Newly renovated
people friendly office
in the city center
Very wide range of
Medical Services
Big choice of social
fund benefits (not
only Multisport)
Free language classes
in multiple languages
Training &
Multiple Health and
Wellness initiatives
Company parties and
team building events
Flexible working
hours based on
Numerous charitable
initiatives (CSR)
Working for one of
the most ethical and
companies in the
If you are excited about this role, please send us your application in English with a statement below.

"I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 September 1997, unified text published in the Polish Journal of Laws (Dziennik Ustaw) of 2002, no. 101, item 926, later amended."

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