Publication date: 18 Jul 2019

Finnish Speaking Process Specialists

Nordea Bank Abp SA Oddział w Polsce


Position level: Specialist

We are looking for a Finnish Speaking Process Specialists with advanced skills in English. This is an opportunity for you to join our energetic team and kick-start your international career within financial industry working for the largest financial group in Northern Europe.
Compliance and integrity go hand in hand. It’s all about making sure that we’re a trusted partner to both our customers and society – the foundation for great customer experiences. 
That’s where you come in. Working with us, you’ll help ensure that compliance underpins every decision we make and every action we take. 
Together, we are passionate about building a bank that makes a difference – one where you can learn and grow. Will you help us lead the way in embedding compliance to transform the future of banking? 

Finnish Speaking Process Specialists
Workplace: Nordea Estonia

The offer

As a Customer Process Specialist, you will be supporting our customer bank advisers in the Nordea Finland branches. We will offer you a role as a processing specialist in the back-office side. We support multiple processes- preparing loan documents for private and corporate customers, finalising investment plan, heritage and authorities related support and also customer journey termination. You will have a great opportunity to play a vital role in delivering great customer experiences as you enable the front office to focus on advising.  
What you’ll be doing: 
  • Deliver professional support on dedicated process  
  • Ensure correct and timely execution of your tasks    
  • Meet assigned targets according to customer’s needs    
  • Contribute to improvement of the quality and efficiency of assigned tasks and processes   
The role is based in Tallinn, Estonia. You will work 40 hours per week from Monday to Friday. The Nordea Operations Centre (NOC) in Tallinn is providing a variety of different services to other units within the Nordea Group. As “One Nordea Team”, employees in NOC will be working very closely together with colleagues in the Nordic countries.      
To our employees we also offer:  
We have benefits like co-financed sport benefit, social and team events, we offer you great atmosphere at workplace in friendly and enthusiastic teams. There is on-the job trainings to fully prepare You for the process and tasks. You have possibility to contribute to improvement of the quality and efficiency of assigned tasks and processes and you have a chance to be part of a recently formed team consisting of people with great enthusiasm for the business and for delivering top class service. 

Who are you

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.
To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job. 
You as person are able to work effectively as team player and You are an energetic person with strong customer mind-set.
Your background: 
  • You are fluent in Finnish, both spoken and written (C1/C2)  and English in communication level
  • Quick learner with the ability to adapt to changes with optimism   
  • Comfortable with problem solving and analytical thinking  
  • Pro-active approach and open mind  
  • You have preferably Bachelor’s degree in Business
  • Earlier experience about investment and savings products will be counted as advantage 
If this sounds like you, we look forward to welcoming you to the team! 
Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.  

The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.  
Check Nordea Bank Abp SA Oddział w Polsce profile

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