Publication date: 24 Apr 2019

Associate - Accounts Payable

Shell Business Operations


Category: Finance & Accounting

Level of English: C1-C2

Ref. no.: 105997BR

Position level: Specialist

Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Associate - Accounts Payable
Work location: Shell Energy Campus, Czerwone Maki 85


Job description


Purpose & Accountabilities :

• Process invoices in accordance with standard procedures set out in the standard AP Work Instruction as well as in the agreed-upon country specific guidelines;
• Ensure that all inputs are correct prior to completion or posting of invoices to avoid re-work;
• Have enough knowledge on withholding taxes, VAT and other tax related codes and transaction codes necessary to process the invoice correctly or respond to vendor inquiries;
• Understand and operate effectively applicable SOX and business controls;
• Investigate queries raised by stakeholders;
• Exercise diligence in reviewing and unblocking invoices;
• Respond to vendor inquiries in a polite and helpful manner;
• Ensure delivery within agreed global and local performance metrics;
• Identify opportunities for process improvements in assigned and related tasks.
• Timely and accurate processing – take ownership and initiative until transaction is successfully and accurately processed
• Thoroughly check work prior to completion of posting to avoid unnecessary corrections
• Ensure that invoices are posted
• Collate and input data with high level of accuracy and in accordance with Service Level Agreements
• Answer stakeholders requests for information in a helpful and friendly way
• Input information into systems, maintain and update account records
• Communicate with internal and external customer in an effective and efficient manner
• Act as an effective team player
• Maintain and implement agreed self development plan
• Ensure that all relevant Shell and SSSC standards and guidelines are met;
• compliance to SOX rules and guidelines
• Carry out other assignments assigned by the supervisors



Skills & Requirements :

• Bachelor’s degree in Finance, Accounting, Economics or Business Administration preferred;
• Experience in a similar role is preferred but not required;
• Possess basic Financial Accounting knowledge;
• Experience of customer relations management for Vendor Help Desk role;
• Good English communication skills;
• Good in problem solving and has critical thinking skills;
• Ability to work under tight deadlines;
• Computer literate - knowledge of SAP application and other Microsoft software is a plus.
• Good written and oral communication skills
• Fast and accurate data input skills
• Attention to details
• Customer focus
• Ability to work autonomously while keeping other team members informed as appropriate
• Ability to work under pressure and time constraints
• Ability to recognize issues, attempt resolution and escalate problems if unable to resolve

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer
Check Shell Business Operations profile

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