Publication date: 16 Feb 2019

HR Advisor French Speaker

Shell Business Operations


Category: Human Resources

Level of English: C1-C2

Ref. no.: 97476BR

Position level: Specialist

Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
HR Advisor French Speaker
Work location: Shell Energy Campus, Czerwone Maki 85


Job description:
  • Execute complex Local HR Processes for our employees based in France in line with existing policies and procedures

  • Respond to a range of different queries and manage cases, taking ownership of end-to-end processes and ensuring the top quality of service

  • Actively look for opportunities to liaise with HR in the Country, Employees and Line Managers as well as multiple other local and global stakeholders

  • Act as country or process Focal Point where necessary, working alongside others to improve the Knowledge Base

  • Work with your immediate team members, sharing best practices and developing each other skills

  • Work in a cultural diverse environment both locally and virtually

  • Recommend improvements and simplification to existing processes and procedures based on gained experience and feedback from customers

  • Have tertiary qualification – preferably in HR or Business Administration

  • Show 2-3 years’ previous work experience in Shared Service environment

  • Possess strong service excellence and customer focus alongside high level of ownership, resilience and empowerment

  • Be proactive and self-motivated and possess excellent interpersonal and communication skill

  • Enjoy an environment that focuses on constant improvement, on personal and professional development and efficiency. You will be interested and motivated by understanding how your work affects the overall goals of the company

  • Have an ability to manage multiple stakeholders including sensitive and challenging discussions

  • Have experience in change management

  • Be skilled in working on complex cases individually with minimal supervision

  • Have a very good command in French

  • Have a good command in English 

  • Understand and work with IT tools e.g. Microsoft suite of products, while previous experience with SAP will be an advantage.

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer
Check Shell Business Operations profile

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