Publication date: 05 Mar 2019

Senior Analyst - Credit Assessment – PL scope

Shell Business Operations


Category: Analytics & Reporting

Level of English: C1-C2

Ref. no.: 91539BR

Position level: Specialist

Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Senior Analyst - Credit Assessment – PL scope
Work location: Shell Energy Campus, Czerwone Maki 85


Job description:
  • Providing assessment of a customer credit risk and recommending terms of credit
  • Performing detailed financial analysis based on customer financial statements for development of a risk profile of a customer
  • Analyzing the overall credit exposure
  • Providing authorised approval for continuing deliveries to customers in case of overdue or credit limit exceedings
  • Negotiating and managing securities necessary to support higher risk exposures based on a risk reward approach
  • Resolving credit enquiries and complaints from customers
  • Managing complex portfolio of Polish speaking customers
  • Communicating with internal and external customers in a professional, assertive and efficient manner
Main focus on the Shell Fuel Solution portfolio - fuel card business
Acting as an expert in risk management to the business, Account Managers on the monthly risk review calls and on the ad hoc basis
Review and management of the securities in line with the agreed credit rules
Ownership of the portfolio and coordination with different stakeholders: Sales, Customer Operations etc
Close collaboration with respective Credit Manager

  • Minimum 2 years’ experience in credit management with specific experience in credit and balance sheet analysis
  • An accounting qualification preferred
  • Very good English
  • Good working knowledge of MS Office tools and MS Outlook
  • Able work under high time pressure,
  • Positively engages with others to improve business processes and performance where necessary
  • Strong interpersonal and communication skills, persuasive and firm in discussions (internal and external discussions)
  • Results focused team-player, with excellent communication skills and strong drive
  • Strong analytical skills
  • Strong problem solving skills

Competences required:
- Good written and oral communication skills
- Fast and accurate data input skills
- Full ownership of th assigned task 
- Attention to details
- Customer focus
- Ability to work autonomously while keeping other team members informed as appropriate
- Ability to work under pressure and time constraints
- Ability to recognize issues, attempt resolution and escalate problems if unable to resolve
- Ability to stay firm without becoming stubborn
- Good analytical competencies
- Ability to adapt to changing environment
- Ability to deal with competing priorities and complex issues

Number of Vacancies: 1
Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer
Check Shell Business Operations profile

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