Publication date: 08 Apr 2019

Trade Compliance Manager

Shell Business Operations


Category: Finance & Accounting

Level of English: C1-C2

Ref. no.: 100384BR

Position level: Manager

Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Trade Compliance Manager
Work location: Shell Energy Campus, Czerwone Maki 85


Job description:

As a member of the specialist Trade Compliance legal team, the TCM will provide Trade Compliance (export and import) advice and support to Business or Function.


  • Work as part of a global team of Trade Compliance Managers.

  • Provide advice and guidance for standard Trade Compliance issues.

  • Liaise closely with Trade Compliance Officer, Trade Compliance lawyers and business/functions staff to resolve and avoid Trade Compliance issues (e.g., application of sanctions, imports, exports, anti-boycott;).

  • Liaise closely with Group Customs and indirect tax staff on import and customs issues.

  • Assist the Business/Function in assessing risk exposure based on sufficient knowledge of applicable Trade Compliance regulations and Shell procedures.

  • Work with Business/Function Focal Points to address escalations of counterparty screening matches.

  • Keep apprised of changes in regulatory requirements.

  • Promote awareness of Trade Compliance risks and required processes throughout the organization.

  • Gather and report information on Trade Compliance activities as required for internal and external reporting purposes.

  • Maintain close collaboration with relevant risk assurance, finance and compliance staff


The successful candidate must be a good team player and able to work closely and coordinate with legal colleagues, other ethics and compliance professionals and the business, possess the discipline to prioritize projects and conflicting demands, and be able to firmly communicate with tact and diplomacy at multiple levels and across different cultures.

This position is part of a virtual team with members, including the line manager, in other locations.


  • University degree or equivalent.

  • English C1 

  • Ability to communicate effectively, verbally and in writing, including with senior business leaders and overseas colleagues.

  • Work collaboratively within a team and provide cross-support and guidance as needed; help motivate and encourage positive team dynamics.

  • Knowledge of the IT Function a distinct advantage.

  • Knowledge of Trade Compliance issues and regulations a distinct advantage.

  • Knowledge and usage of trade compliance tools and software preferred.

  • Understanding of Incoterms preferred.

  • Strong research and analytic capabilities; attention to detail.

  • Energy, enthusiasm, and a willingness to learn.

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer
Check Shell Business Operations profile

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