Departments and processes

There are no standard career paths. Arla GSS is a place where potential meets opportunity.
Learn about our departments:

P2P is responsible for paying all invoices for goods and services purchased by Arla Foods to vendors, as well as reimbursements to individuals for costs incurred as part of business.


  • Sorting & scanning of incoming invoices
  • Invoice verification & registration
  • Invoice processing
  • Resolving invoice queries
  • Processing payments
  • Accounts reconciliation with vendors
  • Reporting

O2C is responsible for managing credit insurance and collections for different business groups within our organization as well as timely payment allocation in customer accounts.


  • Risk and credit management
  • Collections management
  • Dispute management
  • Cash allocation
  • Reporting and compliance

MDM is responsible for the creation, maintenance and quality assurance of Master Data pertaining to materials and customers managed by the relevant groups within Arla Foods. The MDM team also cooperates with external customers, such as dairies and sales/purchasing departments.


  • Customer, vendor & materials creation
  • MD maintenance in test systems
  • Script maintenance
  • Creating source lists & info records
  • Interface monitoring
  • Reporting

A2R aggregates accounting records using double entry bookkeeping principle. Input provided by A2R forms a basis for result consolidation.


  • Preparing and booking journal entries
  • Financial Master data
  • Cost allocations
  • Month end adjustments
  • Intercompany Reconciliation
  • VAT Compliance and more

CM acts as Arla’s internal bank.

In house cash:

  • Exchange and interest rates
  • Bank account reconciliation
  • Cash concentration
  • Bank setup review/update
  • Bank statements
  • Payment execution

Treasury back office:

  • Trade control, settlement and reconciliation of financial transactions
  • Liquidity handling on a daily basis
  • Cash and credit line control
  • Exposure report

HR&TA Team provides GSS with all sorts of people related support. On their agenda there are some tasks that are performed on regular basis, as well as plenty of ad hoc task resulting from the business needs. 


  • Recruitment,
  • Employer branding,
  • Payroll,
  • Learning & Development,
  • HR advisory,
  • Talent Management, 
  • Employee Engagement Survey, 
  • Annual appraisals.


Global HR SSC provides professional HR through a Superior Employee Experience enhancing Business Performance. We are responsible for supporting global HR processes using HR Services Delivery Model, including:

  • Case and call management
  • HR masterdata
  • Reporting
  • HR information systems.

Service Delivery Team Establish and lead a robust and reliable support service organization for GSS to allow the future growth in scope and business criticality as per Finance Strategy. 

Technical Service Delivery is responsible for creation, maintenance and governance of digital solutions aimed at improving provided services using modernn technology, as well as internal reporting.


  • Internal Reporting
  • Creation of RPA and other digital solutions
  • Governance of in house automations

Lean&Continuous Improvement Team
Focus on Operating System

  • Alignment with Process design thinking
  • Value Stream Map to eliminate waste in process and thus simplify
  • Cross-Departmental Initiatives to solve organization problems
  • Capability Building Process

Lean Management Infrastructure

  • Introduction to Lean Training using LEGO
  • Advanced Lean Academy modules for Lean Tools
  • Performance Management using Lean Visual Management
  • CentralizedLeanAssessment

Anchor Lean Mind-set and Behaviour

  • Kaizen and Idea into GSS Lean Farm
  • Waste elimination in daily process
  • Linking PDCA (Plan-Do-Check-Act) in team actions
  • StructuredProblemSolving


  • Processing purchase requisitions in Ariba
  • Ariba orders maintenance
  • Solving price discrepancies in VIM
  • Price discrepancies for accepted suppliers
  • Price updates

Vacancies at Arla Global Shared Services

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Arla Global Shared Services

Centrum Biurowe Neptun

aleja Grunwaldzka 103A

80-244 Gdańsk

+48 58 763 84 00


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