H&M is one of the world’s leading fashion companies. Our vision is to support our business by making our customers' lives easier. And our employees make this happen in a challenging and exciting workplace with an open-minded atmosphere.

H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. Today Customer Service has around 3500 colleagues globally and has established 17 Customer Service Centers around the world, so far.

H&M offers numerous career opportunities. We believe in our employees’ ability to develop, and support anyone who wishes to take on new challenges within the company. We recruit internally whenever possible; meaning there are plenty of possibilities to grow with us