H&M Customer Service Center

H&M Customer Service Center

Main information

H&M is one of the world’s leading fashion companies. We are constantly expanding our financially solid business in order to offer even more customers Fashion and Quality at the Best Price in a Sustainable way. Our employees make this happen in a challenging and exciting workplace with an open-minded atmosphere.

H&M offers numerous career opportunities. We believe in our employees’ ability to develop, and support anyone who wishes to take on new challenges within the company. We recruit internally whenever possible; meaning there are plenty of possibilities to grow with us.

Who are we?

H&M Customer Service take care of queries and feedback from all H&M Customers globally, supporting our online markets. We are today around 1800 employees and 9 Customer Service Centers all over the world. Find you place in a fast moving environment where the customer is in focus and where we together as a team support each other to reach our high set business goals. We are offering a job where every day is an adventure, where only you set the limits to your career possibilities and where the customer is in focus.

H&M Online is a growing part of H&M with operations worldwide. Our business plan is to provide our customers “Fashion and quality at the best price in a Sustainable way”. Considering our current and future expansion, we need to strengthen our Customer Service Organization and are now offering you one of the most exciting jobs in the market.

What do we offer?

At H&M, we care about our employees. It’s important to us that you feel appreciated and well treated in every way. You are the key to our success. This means that our employees all over the world receive great benefits, friendly and safe workplaces and opportunities to grow with us.

H&M is a value-driven company. We welcome diversity and make it possible for people to express their personality. We offer an open and comfortable working environment which encourages innovation. We believe in people and make it possible for you to take control of your own development. Hard work is rewarded and support is given from all levels to help you develop and achieve your potential. 

  • H&M discount card
  • Group life insurance
  • Medical care package
  • Sports benefit programs
  • Modern workplace in the center of Warsaw
  • Daily fruits

So do you think you are ready for the challenge?


We look forward to hearing from you


H&M Customer Service Center

Building B

ul. Puławska 2

02-566 Warsaw near Warszawa


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