Qatar Airways, the national carrier of the State of Qatar, is one of the fastest growing airlines operating one of the youngest fleets in the world. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax Awards.
Welcome to a world where ambitions fly high!
Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people - a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw (Poland).
As a Customer Service Agent you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimize passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets and processing any refunds.
We certainly want to speak to you if you are bi-Lingual! You must be fluent in English and 1 of the following languages (French, German, Spanish, Italian, Russian, Arabic), and have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions means that you are the right person that we are looking for!