Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development, IT infrastructure/help desk support and desktop services, systems integration, consulting and strategic staffing to enterprises around the world. With a client base of over 500 active clients, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
The service desk is the heart of effective IT service management and a key pillar of Stefanini’s business. We deliver high-quality service desk services to global organizations around the clock. Our multilingual, multi-location service allows your workforce to contact the service desk anywhere anytime resulting in a solution supporting your workforce using the right combination of tools, processes and technology. We follow ITIL best practices to help your Customers move beyond reactive incident management by introducing request, problem, configuration, and change management processes that drive higher levels of IT service management performance and maturity.
In today’s global business environment that requires focus on differentiated products and services based on the latest advances in technology. Where do you find IT solutions that power your business? Stefanini keeps you at the forefront. We have the people, industry and business knowledge, experience and technology to power your business.