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EY Global Delivery Services
EY Global Delivery Services
location iconLocations: Wrocław
level iconLevel: manager/director
Operations Manager with German

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

Our BMC "Brand, Marketing & Communications" department needs reinforcement and is looking for a qualified, dynamic, and flexible Project Manager to support the development and management of the new Marketing Operations & Transformation department.

Your key responsibilities

  • Supporting the Marketing & Operations Lead in all tasks of setting up and managing the new Marketing Operations & Transformation department
  • Independent management of various projects
  • Collaboration with and interface for internal and external stakeholders
  • Supporting the BMC Switzerland and Operations & Transformation Leaders in the development and implementation of the BMC Switzerland strategy, outlining and roll-out of the service delivery model and annual planning and budgeting review
  • Ongoing analysis and optimization of tasks, processes, resources, and tool application
  • Quality, interfaces, and process management of all offshore BMC Functions (GDS)
  • Preparation of presentations, analyses, cost breakdowns, evaluations, and statistics
  • Independent management of the back office for all administrative tasks
  • Management and administration of the Regional/Global Marketing Planning Tool

Skills and attributes for success

  • Bachelor or Master’s Degree in General Management (or equivalent area of study)
  • At least 10 years of professional experience in the service sector
  • Understanding of brand, communications, and marketing functions
  • Proven track record in Project Management
  • High level of independence, flexibility, agility, and resilience
  • Ability to work in a high paced, agile environment, delivering results under time pressure, and managing multiple priorities effectively
  • Dynamic, creative, and innovative personality and team player
  • Strong analytical, structured, and reliable way of thinking and working including affinity of financial reporting
  • Ability to grasp multi-layered problems, develop solutions, synthesize, and present complex information
  • Entrepreneurial mindset and excellent communication skills appropriate for all stakeholder levels within a matrix organization
  • Excellent relationship building and interpersonal skills, including cross-cultural competence
  • Experience in working with virtual teams
  • Excellent written and spoken German and English skills
  • Excellent IT user skills MS-Office (Word, Excel, PowerPoint, MS Teams)

What we look for

We are looking for a Operations Manager, who thrives in a high paced environment and who is capable to blend into a global organization by quickly building an extensive network. This position requires project management, marketing and finance savviness and provides an opportunity to an enthusiastic allrounder to fully unlock its potential.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.


  • iconProject Management, BPO/SSC
  • iconEnglish, German
  • iconWrocław, dolnośląskie

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