Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

EY Global Delivery Services
EY Global Delivery Services
location iconLocations: Wrocław
level iconLevel: specialist
Finance Customer Service Specialist with French
Wrocław

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

We are looking for excellent communicators and business advisors. Are you keen to constantly add value and help business grow? Do you have a business mind? This role is perfect for you then!

The opportunity

We are looking for an Internal Business Advisor with financial experience, who will play a key role to advise and support our internal client serving teams to make best use of SAP and its processes in order to effectively manage their projects with EY’s external clients. This role offers the possibility of using French and English language on a daily basis and of providing high quality advice to our internal customers. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills!

Your key responsibilities

On a daily basis as an Internal Business Advisor you will:

  • Work with Finance teams to reach out to client serving teams and assist on their financials

  • Prepare and facilitate training for client serving teams on SAP and finance

  • Provide virtual support to our client serving teams (phone or e-mail)

  • Team with them to help in resolving their immediate questions

  • Educate and guide them through recommendations and training

  • Ensure that needed responses are provided in a quick manner or escalated when essential

  • Document all calls, e-mails and chats in the system

  • Share best practices and provide support to other team members across borders and service lines

  • Stay up to date with the firm’s latest policies, processes and tools

  • Stay connected with the business and functional experts

  • Self-educate and seek additional knowledge

As a new recruit, you will go through an on boarding program which will include:

  • EY and its business

  • Markets Finance Onboarding

  • System end-user training

  • Role playing and work shadowing with peers

Skills and attributes for success

  • Strong communication and partnering skills with people of all levels in the firm

  • Excellent listening and questioning skills

  • Problem solving and analytical skills

  • Ability to view issues through the client serving teams’ lens

  • Highly effective in virtual teaming and influencing skills

To qualify for the role, you must have

  • High level of English and French (C1)

  • Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in Accounting or Finance related role is required

  • Professional approach, demonstrating tact and diplomacy

Ideally, you’ll also have

  • Ability to prioritize workload and deliver outputs within strict deadlines.

  • Strong communication and partnering skills with people of all levels of the firm

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Benefits

  • Medical Cover by LuxMed
  • Life Insurance
  • Work from home bonus
  • Global language platform goFluent
  • Free access to Udemy, Skillsoft and other platforms
  • Intelectual Property Tax Benefit
  • Benefit system
    Multisport card, cinema and theatre tickets, ahopping vouchers and more to choose from
  • Social benefit fund
  • Charity programs
  • Business casual dresscode
  • Access to the office space
    As per needs in respect to safety quidelines
  • Referral program
    1500-5000PLN gross for successful employment of reffered person
  • EY Badges program
    And minimum of 40h per year for every empoloyee for Develompent activities
  • Car allowance
  • Additional bonuses
    Christmas, Child Day and other occassional vouchers and gifts
  • Additional budget for trainings and certificates
    Microsoft, ACCA, CIMA, Tech MBA, ServiceNow, SAP, Project Maagement, Cyber Security and more

Details

  • iconFinance & Accounting, Customer Service, BPO/SSC
  • iconEnglish, French
  • iconWrocław, dolnośląskie

Company profile

  • About us
  • Job offers (403)

selected offers

Career Opportunities for Italian Speakers
flag English, Italian
locationWrocław
Career Opportunities for Czech / Slovak Speakers
flag English, Czech, Slovak
locationWrocław
Career Opportunities for Norwegian Speakers
flag English, Norwegian
locationWrocław

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!