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EY Global Delivery Services
EY Global Delivery Services
location iconLocations: Wrocław
level iconLevel: specialist
time iconWorking hours: Full time
SAP C4C Functional Consultant
Wrocław

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

EY Technology

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

The opportunity

This opportunity is for a strong SAP Functional consultant based out of Bangalore or Trivandrum in our CT SAP Domain team. CT SAP Domain has the responsibility for building and owning our SAP technology products end-to-end. You will guide the key SAP Domain products for the chosen functional areas.

Your key responsibilities

  • You are responsible to provide leadership, functional knowledge and configuration skills to build EY Proprietary applications on top of SAP products.
  • Responsible to deliver in a hybrid systems environment – primarily SAP On-Prem products, SAP Cloud Platform and SAP Cloud products.
  • Responsible to deliver in the Agile process as part of a stable team
  • You are also expected to engage with partners and service providers to clarify any open operational or technical questions, reporting to the EY CT SAP Domain product management function.

Skills and attributes for success

Ideally, a Person with 8+ years of experience in SAP C4C Functional having expertise in E2E Implementations, Rollout, Upgrade and Support Projects in SAP ECC and SAP S/4HANA. Minimum two E2E Implementation experience is required. You will also be:

  • A team player with strong analytical, communication and interpersonal skills
  • Constantly updating yourself about new offerings from SAP as well as market conditions
  • A winning personality and the ability to become a trusted advisor to the stakeholders

To qualify for the role, you must have

  1. Experience in requirements gathering, User Story creation and grooming, blueprint preparation, system configuration, testing, cutover, Go-live and operations.
  2. Experience in industries like O&G, Power & Utilities and TNT.
  3. Experience in CX Suite:
  • SAP Cloud for Sales
  • SAP Cloud for Service
  • SAP Cloud for Marketing
  • SAP Clod for Energy
  • SAP Clod for Field Service Management (FSM)
  1. Experience in Cloud for Customer:
  • Product and Price Lists
  • Organization Structure
  • Territory Management
  • User and Business Role Management
  • Data Migration
  • Integration
  • Notification and Workflow
  1. Experience in Cloud for Sales:
  • Campaigns
  • Marketing funds
  • Lead Management
  • Partner determination procedure
  • Opportunity Management
  • Quotation Management
  • Order Management
  • Activity Management
  • Partner Channel Management
  • Sales Planning and Forecasting
  • Pricing
  • Account 360 & Sales Intelligence
  • Influencer Map
  1. Experience in Cloud for Services:
  • Communication Channels
  • Service Levels, Categories & Work Distribution
  • Knowledge Base
  • Registered Products & Installed base
  • Warranty Management
  • Maintenance Plan
  • Resource Scheduling and Time Recording
  • Contracts
  • Templates & Reporting
  • Visit Scheduler
  • Case Management

Experience in Integration and others:

  • Integrating SAP Cloud for Customer with SAP ERP using SAP Process Integration (SAP PI)
  • C4C integration with ERP using SAP HANA Cloud Integration
  • Configure Integration in Cloud Solution
  • Should have good knowledge on configurations related to master data viz. Account & Contact Management, Products – Material Master, Account Hierarchy, Employees and Pricing
  • Well versed with configurations related to transactional data viz. from Campaign to Sales Order, Activities – Email, Phone Call, Task and Messaging,
  • Good to have exposure to CPQ and its integration with C4C Sales
  • Education: Computer Science/Telecom/Electronics Engineer preferred

Ideally, you’ll also have

  • Knowledge of SAP technologies for both On-Prem and Cloud offerings from SAP
  • Understanding of application integration potential across SAP offerings
  • Knowledge of SAP Industry Solutions
  • Education in business management will be helpful

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Benefits

  • Medical Cover by LuxMed
  • Life Insurance
  • Work from home bonus
  • Global language platform goFluent
  • Free access to Udemy, Skillsoft and other platforms
  • Intelectual Property Tax Benefit
  • Benefit system
    Multisport card, cinema and theatre tickets, ahopping vouchers and more to choose from
  • Social benefit fund
  • Charity programs
  • Business casual dresscode
  • Access to the office space
    As per needs in respect to safety quidelines
  • Referral program
    1500-5000PLN gross for successful employment of reffered person
  • EY Badges program
    And minimum of 40h per year for every empoloyee for Develompent activities
  • Car allowance
  • Additional bonuses
    Christmas, Child Day and other occassional vouchers and gifts
  • Additional budget for trainings and certificates
    Microsoft, ACCA, CIMA, Tech MBA, ServiceNow, SAP, Project Maagement, Cyber Security and more

Details

  • iconConsulting, Customer Service, BPO/SSC
  • iconEnglish
  • iconWrocław, dolnośląskie

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