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Goldman Recruitment
Customer Care Specialist with German
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, a leading producer of sustainable packaging solutions, we are looking for German speakers interested in the Customer Care Specialist position.


Customer Care Specialist with German
Customer Care Specialist with German
Work place: Kraków
Ref. no 194492/9326

Responsibilities:
  • identify and assess B2B clients’ needs to achieve satisfaction,
  • answer customers’ questions and queries via phone and email, manage their orders, and update data in the system,
  • support logistic processes, including transportation and deliveries,
  • provide information about products, pricing, sales, etc.
Requirements:
  • very good English and German (min. B2/C1),
  • customer service experience is a plus, but not required,
  • great interpersonal and problem-solving skills,
  • ability to learn quickly,
  • very good time management.
The offer:
  • a friendly, multinational, and supportive work environment,
  • language courses,
  • private medical care, sport card, life insurance,
  • quarterly bonus,
  • remote work opportunities.

Details

  • iconCustomer Service, BPO/SSC
  • iconEnglish, German
  • iconKraków, małopolskie

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