For our Client, an international company from the production sector, we are looking for candidates, who will join the GBS structure in Cracow as Customer Service Specialist with German.
Customer Service Specialist with German
Customer Service Specialist with German
Work place: Wrocław
Ref. no 194689/9550
Responsibilities:
- coordination of the entire order delivery process in SAP including master data, pricing, availability, changes, deliveries, incidents,
- building long-term relations with customers,
- execution of customer orders in SAP,
- price maintenance in SAP,
- management of invoices and credit/debit notes,
- delivery management and daily contact with mother plants located in Europe,
- claim management,
- export knowledge and sea container process would be an advantage.
Requirements:
- experience in Customer Service, Order Management, Logistics, Planning,
- very good knowledge of English and German,
- knowledge of MS Office,
- knowledge of SAP will be an asset,
- ability to work in a fast-paced environment,
- problem-solving attitude,
- very strong communication skills and pro-client attitude.
The offer:
- a hybrid model of work,
- annual bonus,
- life and health insurance,
- multisport card, benefit platform,
- multiple trainings and knowledge sharing.
Customer Service, BPO/SSC
English, German
