We need your help to make gamers' lives better and easier!
We're looking for an outgoing and passionate person who will take on the role of a Player Support Specialist!
Your day at work will consist of:
- Handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution,
- Identifying and assessing customer needs, to achieve satisfaction,
- Building friendly relationships and trust with customer accounts through open and interactive communication.
Sounds interesting? If yes, read on!
You are a perfect match for us if you have previous experience in a customer-facing position and a deep passion for video games. You should know English fluently (C1/C2) and be located in Poland.
What we offer:
- International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic.
- Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career.
- Full-time remote job - you can work from any place within Poland.
- Informal and casual environment, far from corporate standards.
- Casual or fixed-term contract.