Order to Cash Operations Associate
with Italian
Order to Cash Operations Associate with Italian
- Contacting customers regarding overdue accounts and assisting them with bringing their accounts into good standing;
- Collecting past due items through proper use of correspondence, emails and phone calls.
- Participating in negotiations and establishing positive relationships with clients.
- Reconciling complex billing issues, ensuring the accounts are balanced.
- Ensuring cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high quality dispute information, while maintaining a professional relationship with the client and their debtors.
Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU?
- Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.
- Fluency in English and Italian languages (min. B2 level in both is required).
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
- Developed communication and negotiation skills.
- Flexibility.
- Ability to work under time pressure.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
